Quality

Quality

At C3 Engineering, we are dedicated to delivering precision metal-fabrication and manufacturing services that consistently meet and exceed customer expectations. Based in Dereham, Norfolk, our operations span CNC laser cutting, CNC folding, punching, machining and welding for a diverse range of sectors.

In order to strengthen our operational excellence, we are committed to establishing and maintaining a robust quality management system that complies with BS EN ISO 9001:2015. This framework underpins how we plan, control, review and improve our processes.

Our Quality Management Objectives

  • Implement a documented quality management system aligned to ISO 9001:2015 standards, ensuring consistency and traceability of work.
  • Maintain a culture of continuous improvement. This includes: regularly reviewing performance, identifying opportunities and taking action to enhance quality and efficiency.
  • Ensure that all staff understand their roles and responsibilities in delivering quality outcomes, and provide training, resources and support to empower them.
  • Focus on meeting customer requirements, along with understanding specifications, maintaining communication, delivering on time and aiming for zero defects.
  • Monitor key processes and performance indicators, and carry out internal audits, corrective and preventive actions to further the reliability of our output.
  • Manage supplier relationships and input materials to the same high standard, ensuring our entire supply chain supports our quality ambitions.
  • Comply with applicable statutory and regulatory requirements, including health, safety and environmental obligations, as part of our integrated approach.

By embedding these principles into every project, C3 Engineering aims to provide our clients with confidence in our workmanship, timely delivery and professional service. Our commitment to BS EN ISO 9001:2015 is not just about certification, it is about building long term trust through consistent quality in everything we do.